Trovana.co is committed to delivering your orders promptly and safely. Please read our shipping and delivery policy to understand how we manage and process your orders:
Dispatch Time:
- Orders are typically dispatched within 1-7 working days from the date of purchase. You will receive a Dispatch Confirmation Email once your order is shipped.
Delivery Time:
- Delivery times may vary based on the shipping destination and chosen delivery method. Standard delivery typically takes 3-10 working days from the date of dispatch.
- You will receive tracking information once your order is dispatched, allowing you to monitor its progress.
Shipping Charges:
- Shipping charges, if applicable, will be displayed at checkout. Any additional customs or import duties must be borne by the recipient.
Delivery Address:
- Ensure that the delivery address provided is accurate and complete. Trovana.co is not responsible for delivery delays or failures due to incorrect or incomplete address details.
Lost or Damaged Packages:
- If your order is lost or arrives damaged, please contact our customer service team immediately at [email protected]. We will work with you to resolve the issue and ensure a satisfactory outcome.
International Shipping:
- Trovana.co currently ships within India only. International shipping is not available at this time.
Please note that Trovana.co cannot guarantee specific delivery times and is not liable for any delays caused by third-party carriers or unforeseen circumstances beyond our control.